Email us at support@espiralab.app. Include your account email, what you were trying to do, and any error message you saw, it helps us respond faster. We aim to reply within a couple of business days.

For sign-in issues, tell us whether you use email or Google and whether a specific error appeared. We will never ask for your password.

For save or export problems, include the project name. For print issues, add your printer model, material, slicer version, and a screenshot when useful.

Manage your subscription, invoices, and cancellation from the billing portal in your account. For billing questions, email us using the address on your subscription.

See the Compatibility page for recommended printers, settings, and filament, and the Commercial license page for selling what you make.